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Terms of Use & E-Commerce Policy
TERMS OF USE POLICY
Terms of Use Agreement
Welcome to our Web site.
By using our site, you are agreeing to comply with and be
bound by the following terms of use. Please review the following
terms carefully. If you do not agree to these terms, you should
not use this site. The term “FLYRCExtreme.Com”
or “us” or “we” or “our” refers to
FLYRCExtreme.Com., the owner of the Web site.
The term “you” refers to the user or viewer of our Web
Site.
1. Acceptance of Agreement.
You agree to the terms and conditions outlined
in this Terms of Use Agreement ("Agreement") with respect to our
site (the "Site"). This Agreement constitutes the entire and
only agreement between us and you, and supersedes all prior or
contemporaneous agreements, representations, warranties and
understandings with respect to the Site, the content, products
or services provided by or through the Site, and the subject
matter of this Agreement. This Agreement may be amended at any
time by us from time to time without specific notice to you. The
latest Agreement will be posted on the Site, and you should
review this Agreement prior to using the Site.
2.
Copyright.
The content, organization, graphics, design,
compilation, magnetic translation, digital conversion and other
matters related to the Site are protected under applicable
copyrights, trademarks and other proprietary (including but not
limited to intellectual property) rights. The copying,
redistribution, use or publication by you of any such matters or
any part of the Site, except as allowed by Section 4 below, is
strictly prohibited. You do not acquire ownership rights to any
content, document or other materials viewed through the Site.
The posting of information or materials on the Site does not
constitute a waiver of any right in such information and
materials. Some of the content on
the site is the copyrighted work of third parties.
3.
Service Marks.
"FLYRCExtreme.Com"
and others are our service marks or registered service marks or
trademarks. Other product and
company names mentioned on the Site may be trademarks of their
respective owners.
4.
Limited
License; Permitted Uses.
You are granted a non-exclusive,
non-transferable, revocable license (a) to access and use the
Site strictly in accordance with this Agreement; (b) to use the
Site solely for internal, personal, non-commercial purposes; and
(c) to print out discrete information from the Site solely for
internal, personal, non-commercial purposes and provided that
you maintain all copyright and other policies contained therein.
No print out or electronic version of any part of the
Site or its contents may be used by you in any litigation or
arbitration matter whatsoever under any circumstances.
5.
Restrictions
and Prohibitions on Use.
Your license for access and use of the Site
and any information, materials or documents (collectively
defined as “Content and Materials”) therein are subject to the
following restrictions and prohibitions on use:
You may not (a) copy, print (except for the express
limited purpose permitted by Section 4 above), republish,
display, distribute, transmit, sell, rent, lease, loan or
otherwise make available in any form or by any means all or any
portion of the Site or any Content and Materials retrieved
therefrom; (b) use the Site or any materials obtained from the
Site to develop, of as a component of, any information, storage
and retrieval system, database, information base, or similar
resource (in any media now existing or hereafter developed),
that is offered for commercial distribution of any kind,
including through sale, license, lease, rental, subscription, or
any other commercial distribution
mechanism; (c) create compilations or derivative works of any
Content and Materials from the Site; (d) use any Content and
Materials from the Site in any manner that may infringe any
copyright, intellectual property right, proprietary right, or
property right of us or any third parties; (e) remove, change or
obscure any copyright notice or other proprietary notice or
terms of use contained in the Site; (f) make any portion of the
Site available through any timesharing system, service bureau,
the Internet or any other technology now existing or developed
in the future; (g) remove, decompile, disassemble or reverse
engineer any Site software or use any network monitoring or
discovery software to determine the Site architecture; (h) use
any automatic or manual process to harvest information from the
Site; (i) use the Site for the purpose of gathering information
for or transmitting (1) unsolicited commercial email; (2) email
that makes use of headers, invalid or nonexistent domain names,
or other means of deceptive addressing; and (3) unsolicited
telephone calls or facsimile transmissions; (j) use the Site in
a manner that violates any state or federal law regulating
email, facsimile transmissions or telephone solicitations; and
(k) export or re-export the Site or any portion thereof, or any
software available on or through the Site, in violation of the
export control laws or regulations of the United States.
6.
Forms, Agreements & Documents
We may make available through the Site or
through other Web sites sample and actual forms, checklists,
business documents and legal documents (collectively,
“Documents”). All Documents are
provided on a non-exclusive license basis only for your personal
one-time use for non-commercial purposes, without any right to
re-license, sublicense, distribute, assign or transfer such
license. Documents are provided for
a charge and without any representations
or warranties, express or implied, as to their
suitability, legal effect, completeness, currentness, accuracy,
and/or appropriateness.
The Documents are
provided “as is”, “as available”, and with “all faults”, and we
and any provider of the Documents disclaim any warranties,
including but not limited to the warranties of merchantability
and fitness for a particular purpose.
The Documents may be inappropriate for your particular
circumstances. Furthermore, state
laws may require different or additional provisions to ensure
the desired result. You should
consult with legal counsel to determine the appropriate legal or
business documents necessary for your particular transactions,
as the Documents are only samples and may not be applicable to a
particular situation. Some Documents
are public domain forms or available from public records.
7.
No
Legal Advice or Attorney-Client Relationship.
Information contained on or made available
through the Site is not intended to and does not constitute
legal advice, recommendations, mediation or counseling under any
circumstance and no attorney-client relationship is formed.
We do not warrant or guarantee the accurateness,
completeness, adequacy or currency of the information contained
in or linked to the Site. Your use
of information on the Site or
materials linked to the Site is entirely at your own risk.
We are not a law firm and the Site is not a lawyer
referral service.
8.
Linking to the Site.
You may provide links to the Site, provided
(a) that you do not remove or obscure, by framing or otherwise,
advertisements, the copyright notice, or other notices on the
Site, (b) your site does not engage in illegal or pornographic
activities, and (c) you discontinue providing links to the Site
immediately upon request by us.
9.
Advertisers.
The Site may contain advertising and
sponsorships. Advertisers and sponsors are responsible for
ensuring that material submitted for inclusion on the Site is
accurate and complies with applicable laws.
We are not responsible for the illegality or any error,
inaccuracy or problem in the advertiser’s or sponsor’s
materials.
10.
Registration.
Certain sections of, or offerings from, the
Site may require you to register. If
registration is requested, you agree to provide us with
accurate, complete registration information.
Your registration must be done using your real name and
accurate information. Each
registration is for your personal use only and not on behalf of
any other person or entity. We do not permit (a) any other
person using the registered sections under your name; or (b)
access through a single name being made available to multiple
users on a network. You are
responsible for preventing such unauthorized use.
11.
Errors,
Corrections and Changes.
We do not represent or warrant that the Site
will be error-free, free of viruses or other harmful components,
or that defects will be corrected.
We do not represent or warrant that the information available on
or through the Site will be correct, accurate, timely or
otherwise reliable. We may make
changes to the features, functionality or content of the Site at
any time. We reserve the right in
our sole discretion to edit or delete any documents, information
or other content appearing on the Site.
12.
Third Party Content.
Third party content may appear on the Site or
may be accessible via links from the Site.
We are not responsible for and assume no liability for
any mistakes, misstatements of law, defamation, omissions,
falsehood, obscenity, pornography or profanity in the
statements, opinions, representations or any other form of
content on the Site. You understand
that the information and opinions in the third party content
represent solely the thoughts of the author and is neither
endorsed by nor does it necessarily reflect our belief.
13.
Unlawful
Activity.
We reserve the right to investigate
complaints or reported violations of this Agreement and to take
any action we deem appropriate, including but not limited to
reporting any suspected unlawful activity to law enforcement
officials, regulators, or other third parties and disclosing any
information necessary or appropriate to such persons or entities
relating to your profile, email addresses, usage history, posted
materials, IP addresses and traffic information.
14.
Indemnification.
You agree to indemnify, defend and hold us and
our partners, agents, officers, directors, employees,
subcontractors, successors, assigns, third party suppliers of
information and documents, attorneys, advertisers, product and
service providers, and affiliates (collectively, "Affiliated
Parties") harmless from any liability, loss, claim and expense,
including reasonable attorney's fees, related to your violation
of this Agreement or use of the Site.
15.
Nontransferable.
Your right to use the Site is not transferable
or assignable. Any password or right given to you to obtain
information or documents is not transferable or assignable.
16.
Disclaimer.
THE INFORMATION, CONTENT AND DOCUMENTS FROM OR
THROUGH THE SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," WITH “ALL
FAULTS”, AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED
(INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS,
PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES
HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR
SERVICE, EXCEPT AS PROVIDED IN SECTION 17(b). IN PARTICULAR, BUT
NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE
NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS,
LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON
BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF
DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF
THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE PRODUCTS,
SERVICES, DOCUMENTS AND INFORMATION PRESENTED WOULD NOT BE
PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION,
WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE
SITE OR OTHERWISE SHALL CREATE ANY WARRANTY, REPRESENTATION OR
GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.
ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY
VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM
OR DOCUMENT IS DISCLAIMED.
17.
Limitation of
Liability
(a)
We and any Affiliated Party shall not be liable for any
loss, injury, claim, liability, or damage of any kind resulting
in any way from (a) any errors in or omissions from the Site or
any services or products obtainable
therefrom, (b) the unavailability or interruption of the Site or
any features thereof, (c) your use of the Site, (d) the content
contained on the Site, or (e) any delay or failure in
performance beyond the control of a Covered Party.
(b)
THE AGGREGATE LIABILITY OF US AND THE AFFILIATED PARTIES
IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE
SITE AND/OR THE PRODUCTS, INFORMATION, DOCUMENTS AND SERVICES
PROVIDED HEREIN OR HEREBY SHALL NOT EXCEED $100 AND THAT AMOUNT
SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE
AGAINST US AND ANY AFFILIATED PARTY.
18.
Use of Information.
We reserve the right, and you authorize us, to
the use and assignment of all information regarding Site uses by
you and all information provided by you in any manner consistent
with our Privacy Policy. All remarks, suggestions, ideas,
graphics, or other information communicated by you to us
(collectively, a "Submission") will forever be our property. We
will not be required to treat any Submission as confidential,
and will not be liable for any ideas (including without
limitation, product, service or advertising ideas) and will not
incur any liability as a result of any similarities that may
appear in our future products, services or operations. Without
limitation, we will have exclusive ownership of all present and
future existing rights to the Submission of every kind and
nature everywhere. We will be entitled to use the Submission for
any commercial or other purpose whatsoever, without compensation
to you or any other person sending the Submission. You
acknowledge that you are responsible for whatever material you
submit, and you, not us, have full responsibility for the
message, including its legality, reliability, appropriateness,
originality, and copyright.
19.
Third-Party Services.
We may allow access to or advertise certain
third-party product or service providers ("Merchants") from
which you may purchase certain goods or services. You understand
that we do not operate or control the products or services
offered by Merchants. Merchants are responsible for all aspects
of order processing, fulfillment, billing and customer service.
We are not a party to the transactions entered into between you
and Merchants. You agree that use of or purchase from such
Merchants is AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY
KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES
OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR
NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY
DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS
OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER
SITE LINKED TO OUR SITE.
20.
Third-Party Merchant Policies.
All rules, policies (including privacy
policies) and operating procedures of Merchants will apply to
you while on any Merchant sites. We are not responsible for
information provided by you to Merchants. We and the Merchants
are independent contractors and neither party has authority to
make any representations or commitments on behalf of the other.
21.
Privacy Policy.
Our Privacy Policy, as it may change from
time to time, is a part of this Agreement.
You must review this Privacy Policy by clicking on this
link.
22.
Payments.
You represent and warrant that if you are
purchasing something from us or from Merchants that (i) any
credit information you supply is true and complete, (ii) charges
incurred by you will be honored by your credit card company, and
(iii) you will pay the charges incurred by you at the posted
prices, including any applicable taxes.
23.
Securities
Laws.
The Site may include statements concerning our
operations, prospects, strategies, financial condition, future
economic performance and demand for our products or services, as
well as our intentions, plans and objectives (particularly with
respect to product and service offerings), that are
forward-looking statements. These statements are based upon a
number of assumptions and estimates which are subject to
significant uncertainties, many of which are beyond our control.
When used on our Site, words like "anticipates," "expects,"
"believes," "estimates," "seeks," "plans," "intends," "will" and
similar expressions are intended to identify forward-looking
statements designed to fall within securities law safe harbors
for forward-looking statements. The Site and the information
contained herein does not constitute an offer or a solicitation
of an offer for sale of any securities. None of the information
contained herein is intended to be, and shall not be deemed to
be, incorporated into any of our securities-related filings or
documents.
24.
Links to other
Web Sites.
The Site contains links to other Web sites. We
are not responsible for the content, accuracy or opinions
express in such Web sites, and such Web sites are not
investigated, monitored or checked for accuracy or completeness
by us. Inclusion of any linked Web site on our Site does not
imply approval or endorsement of the linked Web site by us. If
you decide to leave our Site and access these third-party sites,
you do so at your own risk.
25.
Copyrights and Copyright Agents.
We respect the intellectual property of
others, and we ask you to do the same. If you believe that your
work has been copied in a way that constitutes copyright
infringement, please provide our Copyright Agent the following
information:
a.
An
electronic or physical signature of the person
authorized to act on behalf of the owner of the
copyright interest;
b.
A description of the copyrighted work that you
claim has been infringed;
c.
A description of where the material that you
claim is infringing is located on the Site;
d.
Your address, telephone number, and email
address;
e.
A statement by you that you have a good faith
belief that the disputed use is not authorized by the copyright
owner, its agent, or the law; and
f.
A statement by you, made under penalty of
perjury, that the above information in your Notice is accurate
and that you are the copyright owner or authorized to act on the
copyright owner's behalf.
Our Copyright Agent for Notice of claims of copyright
infringement on the Site can be reached by directing an e-mail
to the Copyright Agent at
support@flyrcextreme.com
26.
Information
and Press Releases.
The Site contains information and press
releases about us. We disclaim any duty or obligation to update
this information or any press releases. Information about
companies other than ours contained in the press release or
otherwise, should not be relied upon as being provided or
endorsed by us.
27.
Legal
Compliance.
You agree to comply with all applicable
domestic and international laws, statutes, ordinances and
regulations regarding your use of the Site and the Content and
Materials provided therein.
28.
Refund
and Return Policy.
To the extent that
you purchase any goods or services directly from us, we
will refund you your purchase price within 30 days of
you notifying us in writing of your desire for the
refund, together with the reason for the request, with
the product or service returned to us in substantially
the same condition as when purchased. Please note ,
however, that certain products and services mentioned on
our site are sold by third parties or are linked to
third party Web sites, and we have no responsibility or
liability for those products or services. You may
request a refund by contacting us by email at
support@flyrcextreme.com
. You may
obtain any additional information concerning our refund and
return policy, including our mailing address, by contacting us
at
support@flyrcextreme.com
.
29.
Miscellaneous.
This Agreement shall be treated as though it
were executed and performed in Redmond, Washington, and
shall be governed by and construed in accordance with the laws
of the State of Washington (without regard to conflict of law
principles). Any cause of action by you with respect to the Site
(and/or any information, Documents, products or services related
thereto) must be instituted within one (1) year after the cause
of action arose or be forever waived and barred. All actions
shall be subject to the limitations set forth in Section 16 and
Section 17. The language in this Agreement shall be interpreted
as to its fair meaning and not strictly for or against any
party. This Agreement and all incorporated agreements and your
information may be automatically assigned by us in our sole
discretion to a third party in the event of an acquisition, sale
or merger. Should any part of this
Agreement be held invalid or unenforceable, that portion shall
be construed consistent with applicable law and the remaining
portions shall remain in full force and effect. To the extent
that anything in or associated with the Site is in conflict or
inconsistent with this Agreement, this Agreement shall take
precedence. Our failure to enforce any provision of this
Agreement shall not be deemed a waiver of such provision nor of
the right to enforce such provision.
Our rights under this Agreement shall survive any termination of
this Agreement.
30.
Arbitration.
Any legal controversy or legal claim arising
out of or relating to this Agreement or our services, excluding
legal action taken by us to collect or recover damages for, or
obtain any injunction relating to, Site operations, intellectual
property, and our services, shall be settled solely by binding
arbitration in accordance with the commercial arbitration rules
of JAMS. Any such controversy or
claim shall be arbitrated on an individual basis, and shall not
be consolidated in any arbitration with any claim or controversy
of any other party. The arbitration
shall be conducted in Redmond, Washington, and judgment on
the arbitration award may be entered into any court having
jurisdiction thereof. Either you or
us may seek any interim or preliminary relief from a court of
competent jurisdiction in Redmond, Washington necessary to
protect the rights or property of you and us pending the
completion of arbitration. Each
party shall bear one-half of the arbitration fees and costs
incurred through JAMS
E-COMMERCE POLICY
SERVICE GUARANTEE
Our prices are current at time of ad printing
and our goal is to offer you the lowest price and the best
service possible; however, prices may occasionally change
without notice due to manufacturer or distributor price changes.
FLYRCExtreme.Com sets price and service standards throughout the
RC industry. We will continue to offer you the fastest service
from the largest in-stock inventory in the industry and will
always try to provide the best price to our customers.
ORDERING WITH CREDIT CARD
Toll free lines are offered for your ordering
convenience with a $20.00 minimum order. Internet orders have a
$20.00 minimum USA – $100.00 minimum International. You may use
your Visa, MasterCard, or Discover when ordering. You must
provide us with current name, credit card billing address and
card expiration date for payment authorization. Credit card
billing information must pass verification before we process any
order. Internet orders placed after 12:00 Noon PST will be
processed the next business day.
ORDERING BY INTERNET/E-MAIL
You may order via internet 24 hours a day, 7
days a week. Once an order is submitted, you will receive a
confirmation number to indicate the order has been received.
Your confirmation number is not an indication of shipment. Our
sales staff will notify you via e-mail within the following
business day if problems arise due to stock availibility or
credit card information. 98% of all internet orders are shipped
that business day.
Any questions or special handling
instructions may be entered in the comment box on the bottom of
the shopping cart checkout page.
Shipping charges will be calculated at time
of Invoice Entry.
Internet orders placed after 12:00 Noon PST
and USPS orders may be processed the next business day.
COD ORDERS
COD orders using UPS or Federal Express
require cashier's check or money order only. COD orders have
freight charges plus a $9.00 COD fee attached. Overnight or next
day service is not offered on COD orders. COD weight limit is 20
lbs. We do not ship tires, batteries, oil filters or special
orders with this service. Please call 1-(425)
256-2976 to place
COD Orders. FLYRCExtreme.Com does not ship orders by COD.
MAIL-IN ORDERS
Mail-in orders receive immediate shipment
when accompanied by a cashiers check/money order or credit card
number. Personal/company checks will be held 10 banking days
before shipment. If a backorder arises, you will be notified via
postcard or e-mail if provided
TECHNICAL INFORMATION
Technical information, inquiries regarding
product hookup, dimensions, weight, technical installation data
or manufacturer's phone numbers, etc: please contact customer
service at
(425) 256-2976.
INFORMATION / TRACKING / WARRANTY
Information on current orders, tracking
numbers, credits, warranties, backorders, returns, etc: please
call Customer Service at
(425) 256-2976 .
HAZARDOUS MATERIALS
Hazardous materials charge is $20.00 per
package for UPS ground freight or $30.00 for UPS Air Freight and
includes: paints, batteries, wing walk, adhesives, TCP, MEK,
Oxygen and misc. cleaning products. Other materials designated
as ORM-D can be shipped without extra charges by UPS ground
freight only.
SHIPPING & FREIGHT
All packages will be shipped via our
preferred carrier, United Parcel Service, when possible, unless
otherwise requested. Shipments via other carriers may be delayed
due to special pick-ups and/or manual processing. Shipping and
Handling charges are based on zone, weight, dimensions and
packaging costs. Oversize packages are subject to dimensional
weights. Third party freight billing will incur a $6.50 service
fee. Additional packaging/crating fees may apply to oversized or
freight only shipments involving customer arranged pickups.
FLYRCExtreme.Com will make every attempt to
ship all orders promptly. In-stock ground orders placed before
4:00pm PST generally will be shipped the same day that they are
ordered. Overnight and expedited shipment orders are processed
with the highest priority. Shipping deadlines for priority and
expedited orders vary and must be confirmed at time of order.
Drop-shipped orders (orders that are shipped directly from
vendors, suppliers or manufacturers) may be delayed due to
processing procedures and/or time zone differences.
FLYRCExtreme.Com is not responsible for
delivery delays due to incorrect order information, changes or
modifications to orders, manufacturer or supplier delays or
carrier late deliveries. Shipment tracking, packaging and/or
delivery questions and assistance with carrier late delivery
claims is available from Customer Service, 9:00am to 5:00pm
Pacific Time. Please call
(425) 256-2976.
DELIVERY & RECEIPT OF ORDER
Please confirm order is correct immediately
upon receipt. An invoice listing materials ordered is included
to insure shipment accuracy. Notify FLYRCExtreme.Com customer
service if materials received do not correspond to included
invoice. Freight damages must be reported immediately to
delivery carrier. On occasion, the carrier may accidentally
damage a product prior to delivery. We advise that if you notice
bent or damaged boxes at delivery, please notify the driver at
time of receipt. It may be necessary to open the box before the
driver leaves. If damage to product is concealed at time of
receipt, you must notify FLYRCExtreme.Com within 7 working days.
Carriers will deny claims after that period. Your help will aid
processing of any accidental mishaps.
BACKORDERS
Backorders occasionally arise due to popular
demand, limited manufacturer supply or because they are special
orders. The item and shipping cost will not be charged until the
item is shipped. If a backorder product is not acceptable, the
order will be cancelled upon your request.
EXCHANGES & RETURNS
Exchanges and returns may be made within 30
days in new condition, original carton, unfilled warranty cards,
and all paperwork including a copy of the invoice. Failure to
comply with these specifications will result in denial of
refund, additional charges or 15% restock fee. No returns
accepted after 90 days. Special orders are not returnable. NO
COD returns/exchanges accepted. Shipping and handling charges
are not refundable. Please allow 10 business days for processing
of exchanges or returns. Up to two billing cycles may be
required for credit to show on your statement.
CORES
All Core Credit is conditional and may be
withdrawn if core fails inspection by vendor or OEM. All cores
are subject to billbacks by the vendor or OEM. Like cores must
be returned (complete) within 90 days of purchase with a copy of
the purchase invoice. Cores must be returned as removed from
engine (intact, no disassembled cores accepted) and
include data tag (ID Label) identifying core part number.
Missing or damaged parts on core may result in reduced or no
core credit at manufacturer's discretion. Failure to comply with
these specifications will result in return of core. Cores
returned after 90 days will result in a 15% core reduction fee.
If you have any questions on core acceptance, please contact
Customer Service at (425) 256-2976 .
WARRANTY
New items carry full manufacturer warranty.
Defective merchandise or out-of-box failure is repaired or
replaced at manufacturer's discretion. Exchanges if applicable,
will occur under manufacturer's authorization only. A $20.00
Service and Handling charge will be applied for processing
battery warranties. Processing other warranties may incur a
service charge due to complexity in handling and processing. New
Surplus items are new stock and may have limited or no implied
manufacturer warranty.
Ask your sales representative for warranty
details on any product prior to purchase.
WAIVER OF LIABILITY
It is the Purchaser/Installer's
responsibility to verify correct application of any item
purchased from FLYRCExtreme.Com for installation.
FLYRCExtreme.Com is free from any liability, damage or loss by
purchaser due to manufacturer's failures, defects or
misapplications. The purchaser accepts all freight charges and
liabilities if such failures should occur. FLYRCExtreme.Com
shall not be held liable for any product applications in this
catalog due to manufacturer's type errors or changes.
Internet Transactions
INTERNET PRIVACY
Information you submit is treated as private
and confidential and for the purpose of supporting your customer
relationship with us. It is used only for the purpose of sending
your orders and catalogs, and to contact you in the event
further information is required to process a purchase. We
consider information regarding you or the products you purchase
to be private and not to be disclosed or sold to any outside
organization.
We request information from you when you:
Checkout (Finalize Shopping Cart
Order)
Order Form (Fill out order form)
Request Catalog (Fill out catalog
request form)
In each of these instances, we ask for your
name, email address and other appropriate personal information
needed to order product or request a catalog.
INTERNET AUTHENTICATION
We are registered with PAYPAL Merchant
Services. and a PAYPAL Certified Merchant Business - PAYPAL SSL
Web Server Certificate enables your browser to confirm our
site's identity before any transmission is sent. This means your
data reaches your intended target. Also, your browser can notify
you (prior to sending any personal information) if the potential
receiving site looks suspicious and should be avoided.
SECURE TRANSMISSION OF DATA
The purchase area of our site is secured
through PAYPAL Merchant Services. Once you enter the PAYPAL
Merchant Services Shopping Cart Checkout or the Secure Order
Form, industry standard SSL technology (Secure Sockets Layer 128
bit encryption) is used to guarantee a safe and secure shopping
environment. All sensitive information such as credit card
details, name, address, is encrypted. This means that
information passed between your computer and our Web site cannot
be read even in the event it is intercepted by someone else.
COOKIES
The information saved can only be read by
yourself and the program which actually wrote it. You can delete
your cookies at any time, if you like. Cookies provide a way for
programs on the Net to save information about you so they can
react appropriately when you return. You may have seen "custom
start pages" on the web sites of Netscape and Microsoft. These
sites use cookies to remember you so they can restore your
custom settings when you return.
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